Ethical question

If you work in any business and any industry, inevitably there will be situations that arise where it’s not so clear what the best course of action is. It could be about anything – a project, a client, or even a co-worker. It would be nice if everything that ever happens is cut and dry [...]

It’s always something…

Yep, I had a code RED situation on my hands. What to do? What to do? Panic? ummm… Sounds good but probably not the most constructive thing to do. OK, let’s take it slow and try to figure out where the @#$$@@&^* my email is and why I can’t get it working. It would seem [...]

Nice kitty…

Over the years as a troubleshooter, I’ve developed a keen sense of what is likely to cause trouble and what might prevent said trouble. Along the way, I’ve generated my own unwritten rules of thumb when it comes to fixing or upgrading computers. One such rule is a very practical one: Never, and I mean [...]

New Software Installations

Lots of new upgrades in recent weeks. It’s always very exciting to see how an update (or two) can magically transform the regular workings of a computer. What was not possible to do yesterday, suddenly becomes the new “reality” after a software download and installation. While things were a little quiet on the “project” front [...]